InterhousingWe are delighted to announce that Interhousing is sponsoring the Newcastle Student Hall of the Year Award 2017.

Founded by an international graduate in the UK, Interhousing is an online marketplace that helps prospective and current international students find and book their ideal accommodation.

The online platform provides a wide variety of properties and also a supportive online student zone which seeks to offer advice for prospective and current international students.

Telephone: (+44) 191 31 30 103
Website: www.interhousing.co.uk

GlideGlide becomes the latest company to support the 2017 NESHA Awards sponsoring the North East Student Property Manager of the Year.

At Glide we provide bill sharing services and utilities to make it simpler for shared households and landlords to split the bills, leaving you more time to do the things you love.

We provide simple monthly bills for gas, electricity, water, telephone, broadband and even your TV licence.

www.glide.co.uk
Jamie Shilling: 07909 253178
jamie.shilling@glide.co.uk

Accommodation for StudentsWe are pleased to have AccommodationforStudents.com sponsor the North East Student Landlord of the Year award for 2017.

AccommodationforStudents.com is the UK No.1 Student accommodation search engine which attracts over 2 million visitors per annum.

It is a self-service online platform for advertising student property and has been successfully helping landlords rent student accommodation since the year 2000!

Advertising rates start from as little as £15 + vat for one month. You can reach the team by phone on 0845 351 9911, email support@accommodationforstudents.com, or visit: www.accommodationforstudents.com.

Gala Dinner Menu Announced

The Awards are being held this year on Thursday 1st June 2017 at the very grand Assembly Rooms in Newcastle. There is a sumptuous three-course dinner (menu below) followed by the awards.

It is a fantastic good night out. One day a year when we can all get together and celebrate not only the very best in student housing from the region but what is great about our industry.

Remember you can book individual tickets, half-tables of five and tables of 10 or 12. You can even have more than one table.

You can book tickets and tables here: http://www.nesha.co.uk/book-tickets/

Menu
Pea & Mint Soup

Chicken wrapped in Pancetta stuffed with Sundried Tomato & Mozzarella
or
Vegetarian – Cherry Tomato & Feta Cheese Frittata

Both served with a Tomato & Basil Sauce, Seasonal Vegetables and Herb Roasted New Potatoes

Brownie Dessert with Fresh Cream

With the exception of the Chicken main course all the other courses are Vegetarian and Gluten Free. The Brownie Desert contains nuts (but can be served nut-free).

Book your tickets and tables here: http://www.nesha.co.uk/book-tickets/

It’s a very exciting day here at NESHA Towers! We are delighted to announce this year’s finalists. The high standard of entries this year is to be highly commended and there is sure to be some excitement on Awards night as we announce the winners of the third annual North East Student Housing Awards. The Gala Dinner takes place on June 1st at the Assembly Rooms in Newcastle and there are still a handful of tables remaining.

 

 

The North East Student Housing Awards are the biggest event of their type in the Region. We’re so looking forward to celebrating and recognising the best in the student housing industry in Newcastle upon Tyne, Sunderland, Teesside and Durham.

This year’s NESHAs are on June 1st 2017 at the Assembly Rooms, Fenkle Street, Newcastle upon Tyne.  The evening begins with a drinks reception followed by a three-course dinner. We then move onto announcing the award winners. It’s an exciting evening with plenty of suspense and a great chance to showcase your business.

In 2016 we had in excess of 160 guests with all the big players from student letting agents, landlords, hall companies, universities, the Region’s councils, regulatory bodies and student-centric companies. The event offers a fantastic opportunity to network in a relaxed environment, make new contacts and reaffirm relationships with old ones. It’s also a wonderful chance to reward your staff for a job well done, celebrate a great year in student lettings and boost your business visibility.

There are still some tables left for the 2017 North East Student Housing Awards, and there are some still available at the Early Bird Price, which ends on April 12th when nominations close. You can buy tables of 10, half tables of 5 or individual tickets and we’d love to have you join us on June 1st 2017!tables left for the 2017 North East Student Housing Awards, and there are some still available at the Early Bird Price, which ends on April 12th when nominations close. You can buy tables of 10, half tables of 5 or individual tickets and we’d love to have you join us on June 1st 2017!

We are thrilled to have Coversure Insurance Services sponsor the Newcastle Landlord of the Year award for 2017. Coversure Insurance offers specialist insurance solutions for personal and commercial insurance including Property Owners and Landlord insurance.

They access many specialist insurers that can insure let properties, insurance for any types of tenant including students and cover for all property types such as HMOs and purpose built blocks. Based in Newcastle upon Tyne Coversure are renowned for their knowledge and friendly service.

After some feedback from the 2016 awards and our thoughts on how the Student Housing market is changing we decided to introduce a new category for 2017.

We feel that the challenges faced by a Student Hall Manager are different to those that a Property Manager looking after a raft of Houses of Multiple Occupation may face.

The North East Student Hall Manager of the Year award will recognise the outstanding work of an individual who goes above and beyond the call of duty to provide excellent care for the students in their hall. Someone who has a strong passion to welcome, nurture, and support their student tenants, while delivering business Key Performance Indicators for their employer.

The judges will consider:

  • How do you create a sense of community in your hall?
  • What pastoral care do you provide for your tenants?
  • What size team do you manage and how do you ensure the smooth running of the hall in your absence?
  • What are your day-to-day responsibilities?
  • What is your background, do you have industry training and how long have you worked in student hall management?
  • What us your key to creating a wonderful student experience?
  • Which accreditation scheme are your registered with?
  • What is the feedback like from tenants?

We are delighted to welcome to the Judging Panel Nima Salehi and Thomas Brooks, the co-founders of StudentBricks Ltd.

Demand for a portal like StudentBricks became clear to the founders while they were working in lettings agents along side their studies, opening their eyes to flaws in the system. The website is powered by student-tenant reviews of individual properties and aims to improve the student experience while modernising the lettings market and holding landlords and letting agents accountable. The second version (v2) of StudentBricks that has recently launched aims to satisfy growing landlord and agent demand. Allowing them to manage their properties, respond to reviews and give them access to tenants.

The pair are both postgraduate students, Thomas studying MSc International Business, and Nima studying MSc Management (Entrepreneurship & Innovation).

So you’ve decided to enter the NESHA’s. Great! We’ve put together some ideas to help you make the most of your nominations.

The purpose of your nomination is to showcase your business to someone who has never met you, heard about what you do or how systems work in your office.

The entry form is a chance to show off about all the things that make you great, different from your competitors and what little added extras you and your staff bring to the job, your tenants and the community.

Let’s start with some basic points:

  • To support your nomination you can include a 6 page A4 document.
  • Submissions take time. It can take a few weeks to gather the facts, images and evidence you want to include. If you have any staff, enlist their help.
  • Your submission should tell the story of your business (or you for individual awards) – what makes it great and unique. Have you recently achieved something fantastic – finished a big project or hired new staff or opened a new office. These events all tell the story of success.

We’ve compiled a list of evidence you could include in your submission.

Try and include testimonials from tenants, suppliers or colleagues that show your working relationships and relations with your customers and how well regarded you are. It is a lot easier for others to shout about how great you are.

Don’t be sparse on detail: Anyone can say they are the best but, the judges would like to see some supporting evidence, so in your entry you need to give enough evidence to prove it, include tenant testimonials, photographs, any literature you produce for tenants and clients and any evidence of your excellence – include any relevant statistics too (such as, for example, percentage of properties let in the first month of listing).

If you produce in house marketing, literature etc you could include examples of this. Include before and after photos of refurbishments, newspaper clippings of any press coverage and examples of social media interactions.

Each category has a set of criteria that the judges will use to review your submission, omitting a point from the criteria could see you lose marks.

Submitting evidence

The judges can only judge you based on your nomination. The strength of evidence you produce will help the judging panel form a positive opinion of you and your business.

Here are some ideas for evidence that will make your business shine:

Photos

Staff – use official office photographs or images of staff with customers or clients

Offices – busy, smart workplaces denote successful businesses

Refurbishments – a great deal of work is done by student housing professionals to maintain and renew their properties. Showing work done on refurbishments shows a commitment to the highest standards, plus it helps show off what a keen eye for design and style you have!

Testimonials

Old and current tenants – the real reason you work in student housing is to give the students a home. Happy tenants that have enjoyed your properties are a great place to start for testimonials.

Suppliers and contractors – if you do a lot of refurbishment you’ll no doubt have a reliable team that you regularly use and a great working relationship with them. Build upon this by swapping testimonials (and invite them to join you at our Gala Dinner).

Architects – bigger projects need an architect, ask them to describe your working style and how the properties you create together provide fantastic homes for students. (We also hear architects enjoy Gala Dinners.)

Other landlords and letting agents – no student housing professional exists in a bubble. Sometimes you have to ask for help in letting your property or finding the right solution on a property price, location etc. Perhaps you’ve let the same landlord’s properties for 20 years, putting that relationship down in the form of a testimonial lends a great deal of gravitas to your nomination.

Social media

Evidence of a social media presence – screen shots from your twitter, facebook, snapchat etc show that you are keen to keep in touch with your customers in a variety of ways

Interaction with tenants – often tenants may use their social network connections to report repairs, voice concerns etc and being able to provide a swift and appropriate response through these channels shows that you value customer service highly.

How is social media useful to your business? – Do you hold competitions; use it to let last minute properties or keep tenants and clients up to date with the company’s day-to-day running?

In house promotions

How do you promote what you do best? Do you run competitions, take regular photos of tenants signing up or encourage them to add you on social media etc?

 Producing in-house literature – often student housing professionals will produce in house documents, such as guides to tenancies, maintenance schedules and moving out checklists. All of these things prove your dedication to making your tenants’ lives run smoothly, keeping things easy for your clients and make the processes involved in lettings more efficient.

Community involvement

How do you integrate with the student community? And how do you help your tenants integrate with the wider community?

Universities in particular are excited about the idea of ‘the student experience’ and when you let a student tenant a property, that property is part of that experience. How do you help students connect with each other, and with their neighbours?

Business history

How did you get started in the student housing business? – Maybe you started with a single house or inherited an empire; either way how your business began will play a part in its future.

What are your goals and hopes for the future? Where do you want to take the business and how will you get there?

Some testimonials from staff – staff are often the best at telling you what they like (and dislike) about your company. Asking them for testimonials not only bolsters your application but is a wonderful way to open a conversation about what is great about your company and where you can do better. (NB Staff are very keen on Gala Dinners!)

Qualifications, training & continued professional development

Do you or your staff hold relevant industry and professional qualifications or are currently studying for qualifications? If so add this to your submission. Do you regularly attend industry meetings – if so state what, when and where. All this proves you take personal and professional development seriously and also that you keep up to date with changes in the lettings industry.

There can be a lot of tacit knowledge tied up in a business so where you run internal staff training you can give evidence of how you share this knowledge in your submission too.

It is FREE to enter the awards, and submitting an entry goes a long way to boost your business in terms of celebrating what you do and promoting that to clients and customers.

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